FAQ

No, payments are handled by the Associations bookkeeping offsite company, Associated Professional Services (APS), and not Casablanca’s onsite team.  You can reach Accounts Receivable Representative at 619-299-6899, Ext. 133.

2. Automated Bill Pay through your bank:  Upon receipt of the Annual Disclosures in November, the new monthly Assessment will be noted on the front cover page. You can then set up an Automated Bill Pay through your bank for that amount. Note: You must manually adjust your bill pay yearly to account for any Association fee increases that may take place effective January 1st. 

 

3. Mail in a manual check to APS each month:  Follow the steps on your coupon book you received for the current year’s dues.
    Payment of assessments may be sent by check, money order or cashier's check to the following address:

    Important - please note your five (5) digit account number on the memo line.

 

Penasquitos Casablanca Owners Association

c/o Associated Professional Services

P.O.Box 95874

Las Vegas, NV  89193-5874

 

 

 

 

Fees are due on the first day of each month.  If using Bill Pay through your financial institution, or mailing a paper check,  it is important to schedule mailing at least 5 business days prior to the due date to allow time for mailing.  

A $10.00 late fee is added to the owner’s account if payment is not paid within thirty (30) days after they become due.  APS will also charge a $7.50 fee for late Notices (late Fee Processing).  A charge of $25.00, in addition to late fees, if applicable, will be assessed against any account whose check has been returned for Non-Sufficient Funds (NSF).

Board meetings are conducted in accordance with the Association’s governing documents and the Davis-Stirling Act.  The meetings are open to all Members of the Association, who wish to attend, and are very informative regarding all matters of activity and administration of the Casablanca Penasquitos Community.  It is a great opportunity to get involved in the success and growth of the community.

Board meetings are held on the third Wednesday of each month, starting at 6:30 PM. The meetings are held in person at the clubhouse and Members also have the option to join electronically via Zoom. All members of the Association are welcome to attend the Board meetings.

 

Below is the Zoom information - 

 

https://zoom.us/j/97177630057

 

Meeting ID: 971 7763 0057

Dial in: +1 669-900-6833, 97177630057#,

Call 911 for all emergencies relating to fire, police or ambulance matters.  For water-related problems see the section on Plumbing below.

 

There are individual breakers in the electrical panel inside your unit that you may shut off. There is a main breaker in the electrical service closet. However, only the Association maintenance personnel or a representative from SDG&E can open this utility closet and shut-off the main switch.

 

The gas can be shut off ONLY IN CASE OF AN EMERGENCY (i.e. earthquake, fire, flood, etc.). The shut-off valves are located in the utility service closet marked “Gas Room”.

Water shut-off can only happen for the entire physical building, not for each individual unit within that building, so shutting off water to one unit shuts down water to all the units that share the building.  Casablanca has on average 12 units per building, so this is important to understand and coordinate.  The following link covers the water shut-off policy and steps, and must be adhered to closely.  Understand that no water shutoff projects will normally be approved on weekends, evenings and holidays (normally plumbing activities are also more expensive during these times).  Casablanca Water Shutoff Request Water Shutoff Request.

NO. Parking in a Fire Lane is not only against our rules – it is AGAINST THE LAW. Violators will be towed. The roadways and parking areas in Casablanca are very narrow, often allowing only one vehicle. Should any emergency occur while you are out of your vehicle and parked in a Fire Lane, the fire trucks and emergency vehicles may not be able to get through the area – endangering lives and property. Your immediate convenience is simply not worth someone else’s life.

NO. Utility trailers, trucks over 3/4 tons, 1 ton dual wheeled pickups, large vans, moving vans, and trailered boats and boats are not permitted. They are too large for any carport space or open parking space and would interfere with the cars parked on either side.

NO. Guest parking is exactly that – for guests only. Each unit has 2 deeded parking spaces in which to store the resident’s vehicles. City code requires that a certain number of spaces within the development be reserved for guests. This allows our residents to actually provide parking spaces for guests when they visit. If Casablanca residents use these spaces, there is no place for the guests to park.

The process is rather informal and up to you. The association does NOT rent spaces. Individual owners can rent them. You have a few options open to you on connecting with an owner: choose one or all . . .

 

* Post a notice on our website, using the Classified Ads feature.

* Contact your neighbors and see if they are not using a space and are willing to rent.

* Post a notice on the clubhouse bulletin board (not a lot of traffic or response)

 

If there are more than 2 cars for the residents of your unit, you have two choices for parking the third vehicle ….

 

* Park it outside the complex (on the street)

* Rent an unused parking space from another owner

 

You do NOT have the right to park in Guest Parking. Guest parking spaces belong to the association and violators will be towed.

The violating car can be towed. Only the owner or resident of the unit can have the violator car towed. You will need to show proof of residency when the tow truck arrives.

 

Please call Western Towing at 619-297-8697 or 858-273-8542 to have a vehicle towed.

We have a limited number of guest parking spaces located on the back driveway. If all the guest parking is full, your guests will have to park on the street. If they park in numbered spaces other than guest parking, they can and will be towed at the car owner’s expense.

 

If your guests are visiting for more than a day, they need a guest parking permit, which is attainable from either the Property Patrol or the office. Please arrange for a parking permit before the weekend.

The association has a street sweeping contractor that sweeps all the asphalt surfaces.

Since the parking spaces are actually deeded to the owners (except Guest parking), the owner or tenant is responsible for cleaning up any oil in the parking space. Oil in guest parking spaces is cleaned up by the Association.

Casablanca has numerous recycling containers located around the community near all the trash receptacles. It is important to remember to NOT bag your recyclables – place only loose recyclable materials directly into your collection container.  

Please help minimize contamination by not throwing  the following into the recycling bins:

·       Garbage

·       Food waste

·       Plastic bags

·       Polystyrene foam cups, containers and Styrofoam

 

 

We encourage that you and your tenant use the recycling containers  that are provided for the following:

·       Steel, tin and aluminum cans

·       Plastic bottles and containers

·       Paper

·       Flattened cardboard and paperboard

·       Glass bottles and jars

 

Large discarded items and construction materials such as, but not limited to furniture, beds, mattresses, appliances, lumber etc., are not permitted to be disposed off anywhere on the property. Dispose these items properly at the disposal area away from the Casablanca property. The Association incurs hefty costs on monthly pick ups of the disposed Bulk items and every resident is requested to be mindful of this Rule on what they can dispose into the trash container. Violations to this rule will result in a fine.

 

In response to California requirement SB1383 new rules for Organics Recycling which came effective in 2022, Casablanca installed a 65 gallon containers and 2 x 3 yard receptacles around the community to support this mandate.  These containers are provided for ONLY disposal of the following:

 

·      Food waste (Food scraps, meats, dairy, eggs, fish, fruits, vegetables, coffee grounds, and bakery items).

·      Food soiled paper goods (Coffee filters, tea bags, soiled paper bags, paper towels, napkins and uncoated takeout containers).

·      Yard Waste Only and Non-Hazardous wood waste - small tree limbs, brush, plant materials or grass. Please do not include rocks, dirt, or soil.

Owners shall be responsible for tenants / occupant's actions or misconduct and adherence to the Rules and Regulations of the Association. Each owner shall be responsible for providing tenants with a current copy of the Association Rules and Regulations

 

Please refer to the "Documents and Forms" page on this website.  The section on Rules violations can be found here.

It is your responsibility as a resident to know, understand and abide by our rules. It is also your responsibility to educate your children, your guests, and your tenants, and ensure that they do not violate the association rules and CC&Rs. It is the actual owner who has the financial responsibility of paying any fines that are incurred. But, most non-resident owners simply pass this burden onto the tenant who violated the rule(s).

 

Each owner shall be responsible for providing tenants with a current copy of the Association Rules and Regulations.

The Rules are available online here: Rules.

You have more than one method of reporting violations. You can ….

 

* Call the management office during normal working hours between 9:00 AM - 6:00 PM (M-F) at 858-484-8220, and make a verbal report.

* Use the Casablanca web site - On the Home Page, select CONTACT US (to report via email.)  Include details such as date, time, and violator's address.

* Email us at office@casablancaoa.com

The Board of Directors establishes the rules.  The framework for the rules are set by municipal, state and county codes, which form the base of the CC&R's.  The current rulebook was developed in 2000 through a commitee of the board members and 20 owners, with input from the other owners.  However, rules can be changed by the Board without a majority vote of the homeowners.

Casablanca has maintained a very pleasant and professional living experience for all of the 500 units since it was built in the 1980s.  This is largely to do with administering the patio and balcony use, since patios and balconies at loosely maintained complexes pose one of the highest causes of consternation for residents over time.   

Rules that manage things such as coverings, plants, and other allowed / disallowed items are most often rooted in architectural preservation.  For example, allowing plants of unlimited size or quantity on balconies often leads to water damage that can result in major balcony repair expense for the complex.