Toilet Warranty Information
In regards to the warranty, the parts have a 5 year warranty. The homeowners can contact Vortens directly for replacement parts at They could also contact Southwest for replacement parts.  Contact information for Southwest is:
       Southwest Environmental
       Hien Le, Project Manager
       Preference is via email: hle"at"
       (if phone is necessary: 800-307-5700 ext. 204)